FAQ's for Buyer: Giveaway - Promotional items - Promotional Products - Europe's biggest B2B online marketplace - www.giveaways-direct.com

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FAQ's for buyer

Do you have any questions as a buyer to our online platform giveaways-direct.com? On this site you find the most important questions and answers (FAQ's) around the direct purchasing of promotional items and advertising material.

If you find not an answer on this site to your question, please send us an email with your question on the following emailadress support@giveaways-direct.com


How runs the FAQ on this site?
  • Click on the question below
  • The box with the answer to the question opens automatically
  • If you click again on the question, the box will be closed again
 

Is giveaways-direct.com involved in the transactions between me and the manufacturer?

No, giveaways-direct.com is not involved in the transactions and business processes (as example order of promotional items and advertising materials) between the buyer and the manufacturer or their promotional dealer.
The contract by the ordering or direct purchasing of promotional items and advertising material will be closed directly solely between the buyer and the manufacturer or his promotional dealer.



Take giveaways-direct.com a commission for the direct purchasing of promotional items?

No, giveaways-direct.com take no commissions for succesful transactions, neither from manufacturer nor from buyer.
In this case, you as a buyer can profit from the best prices and conditions by the purchasing of promotional items and advertising material from the manufacturers or their promotional dealers.



Why I can't see some details and information of the products?

Some product details and information (as example price, minimum order quantity, contact details of manaufacturer) are only available and visible for registered buyers.
As soon you are registered on our online platform as a buyer and your account has been activated, you have unrestricted access to all manufacturer contact details and product information.

Would you like to register on our platform as a buyer? Click here... to directly access the buyer's registration form.



How long is during the activation of my account?

All new registrations on giveaways-direct.com are subject to a control check. This generally takes no longer than one working day.
After finishing the control check, you will receive an email confirmation from us that your account has been activated.



Who is supporting me, if I have some questions before or during the production of promotional items?

As a registered buyer you have unrestricted access to our support-area. On our support-area you can get a lot of helpful knowledge and information from our longterm experience and practice for all questions around the direct purchasing and production of promotional items and advertising material by the manufacturer.